solotbaje Terms and Conditions — Please Read Before Using the Platform

These terms and conditions (hereinafter referred to as "Terms") govern the use of the solotbaje platform and all associated services. By accessing the solotbaje website (https://solotbaje.lat), creating an account, or using any service, you are considered to have fully read, understood, and accepted these Terms.

solotbaje is an online casino and sports betting platform that provides services for users in Bangladesh. The platform includes betting on cricket, football and other sports, slots games, and live casino services.

The following eligibility conditions must be met to use the solotbaje platform:

• You must be 21 years of age or older. Use of this platform by minors is strictly prohibited.
• You must be the owner of a valid bank account or mobile banking account registered in your own name.
• You must be mentally sound and capable of understanding these Terms consciously.
• Any person previously banned by solotbaje is strictly prohibited from opening a new account.

solotbaje may request an identity document or other proof at any time for age verification. Failure to provide adequate proof may result in account suspension or termination.

3.1 Account Creation

When creating an account on the solotbaje platform, you must provide accurate, complete, and up-to-date information. An account created with false information will be terminated at any time and the associated balance may be forfeited.

• Each person may operate only one account. Creating multiple accounts is prohibited.
• To change account details, you must contact the support team.
• The account must be for your own personal use only — betting on behalf of third parties is prohibited.

3.2 Password and Login Security

Your account login details (username and password) must be kept completely confidential. This information should not be shared with any third party. solotbaje bears no responsibility for any unauthorized access to your account unless it is proven that there was a flaw in the platform's security systems.

To keep your account secure, you are advised to use a strong password regularly, and any suspicious activity must be reported to the solotbaje support team immediately.

4.1 Deposit Rules

The following methods can be used to deposit funds on the solotbaje platform: bKash, Nagad, Rocket, and bank transfer.

• Deposited funds must come from a payment account registered in your own name.
• Deposits from third-party payment accounts will not be accepted and the account may be suspended in such cases.
• After a deposit is completed, funds are generally added to the account within a few minutes.
• If a deposit is delayed for any reason, please contact the support team.

4.2 Withdrawal Rules

• The amount requested for withdrawal must come from an eligible balance.
• Withdrawals can only be made to the same payment method used for the deposit.
• Bonus-related funds cannot be withdrawn until the bonus wagering requirement has been completed.
• Large withdrawal requests may be delayed if KYC verification has not been completed.
• solotbaje reserves the right to suspend or cancel withdrawals on suspicion of fraud or money laundering.

5.1 Welcome Bonus

solotbaje offers new members a 200% first deposit bonus, up to a maximum of ৳5,000. A wagering requirement must be met to receive this bonus.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 20 times (20x). This means betting equal to 20 times the bonus amount must be completed before withdrawal.

• The time limit for completing the wagering requirement is set by solotbaje.
• Different contribution rates may apply to the wagering calculation for bets placed on certain specific games.
• Funds cannot be transferred from a bonus account to a real money account.

5.3 Other Promotions

solotbaje offers various promotional offers from time to time. Each promotion has its own terms and conditions stated in the promotion details. Multiple bonuses cannot be used at the same time unless explicitly stated. solotbaje reserves the right to modify or cancel any promotion.

solotbaje's VIP program has three tiers that offer special benefits for regular players:

• Bronze Tier: Weekly cashback of up to 0.5%.
• Silver Tier: Weekly cashback of up to 1.0%.
• Gold Tier: Weekly cashback of up to 1.5%, plus additional special benefits.

Advancement to a higher VIP tier depends on regular and active participation. Cashback amounts are calculated each week and added to the account. solotbaje reserves the right to modify the terms of the VIP program.

The following activities are strictly prohibited on the solotbaje platform:

• Misusing bonuses or attempting to circumvent bonus terms.
• Creating multiple accounts to take advantage of promotional offers.
• Using computer programs, bots, or automation software to place bets.
• Using the platform for money laundering or illegal financing.
• Attempting to breach the platform's security systems or hacking.
• Colluding with other players to manipulate betting outcomes.
• Providing false information to bypass the identity verification process.

If any of the above activities are proven, solotbaje will immediately close the account, forfeit all balances, and take legal action if necessary.

8.1 Sports Betting

The following rules apply when betting on cricket, football, and other sports on the solotbaje platform:

• A confirmed bet cannot be changed or cancelled.
• Bets in BPL, IPL, T20 World Cup and other international tournaments will be settled based on official results.
• If a match is suspended or abandoned, solotbaje will settle bets according to applicable rules.
• Bets accepted due to a technical error may be voided.

8.2 Casino Games

All casino games are operated using a fair Random Number Generator (RNG) system. Game providers include Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and other reputable companies. Game outcomes are completely random and not predetermined.

solotbaje uses SSL encryption and secure technology to ensure fair play. In the event of a technical error, game results are valid up to the point correctly recorded in the server logs.

solotbaje places the highest importance on responsible gaming. We believe online betting should be a source of entertainment, not addiction.

• You can set deposit limits, betting limits, and time limits on your own account.
• A temporary break facility (cooling-off period) is available.
• Long-term self-exclusion is also provided.
• For any concerns, contact our 24/7 live chat support.

To learn more about responsible gambling, please visit our Responsible Gambling page.

solotbaje is committed to protecting your personal information. How we collect, use, and protect your data is described in detail in our Privacy Policy.

• Your information is not sold to third parties.
• Information required for the identity verification (KYC) process is stored securely.
• All transactions are protected by SSL encryption.
• Information may be disclosed to authorities when required by law.

solotbaje bears no responsibility for the following:

• Issues with a game or betting session caused by internet disconnection.
• Damage caused by software problems on your own device.
• Unauthorized access to an account due to insecure management of account details.
• Delays or issues with third-party payment processors.
• Service disruptions caused by force majeure events (natural disasters, government orders, etc.).

Under any circumstances, solotbaje's maximum liability will be limited to the balance available in your account.

12.1 Closure by the User

You may request to close your solotbaje account at any time. In this case, eligible balances must first be withdrawn and the support team must be notified in writing.

12.2 Termination by solotbaje

solotbaje may close or suspend an account for the following reasons:

• If a violation of these Terms is proven.
• On suspicion of fraud or money laundering.
• If false identity or information is provided.
• For regulatory or legal reasons.
• Due to prolonged inactivity.

If an account is closed due to a breach of terms, the balance may be forfeited. Otherwise, any eligible balance will be returned.

For any complaint or dispute, please first contact the solotbaje support team. Our support team provides assistance in Bengali 24/7.

• Instant assistance is available via live chat.
• Detailed complaints can be sent by email: [email protected]

After a complaint is submitted, solotbaje will investigate and communicate a decision within a reasonable time. solotbaje's decision will be considered final unless it is proven that there was a factual error at the time the decision was made.

solotbaje may update these terms and conditions at any time. For significant changes, users will be notified by email or through the platform. Continued use of the platform after any changes will be taken as acceptance of the updated terms.

The latest version of these Terms will always be available at https://solotbaje.lat/terms-conditions.

Thank you for reading these terms and conditions. Play safely and responsibly on solotbaje. Our 24/7 live chat support is always ready for any questions you may have. Visit our FAQ page for more information.