🛡️ solotbaje — Responsible Gaming

Play safe, enjoy responsibly

solotbaje believes that gambling is only enjoyable when done responsibly. Your safety and well-being are our highest priority.

What is responsible gaming and why does it matter?

Some core principles for safe entertainment

Responsible gaming means treating gambling as a form of entertainment — not a source of income. While playing on the solotbaje platform, you retain the power to make your own decisions, and we are here to help you make them.

Online casino and sports betting can be fun and exciting, but they should never harm your financial security or mental health. That is why solotbaje always provides its players with a range of protective tools and support.

Remember: winning and losing are both part of the game. Never place more bets to try to recover money you have lost. Set a fixed budget for each session and stick to it.

For players aged 21 and above only

Core Principles

Always treat gambling as entertainment, not as a source of income.

Stay within an affordable budget — never spend more than you can afford to lose.

Take regular breaks and give priority to other areas of your life.

Stay away from gambling when you are feeling stressed or upset.

If you notice signs of addiction, seek help immediately.

Our protection tools

solotbaje provides the following to keep you in control

Deposit Limit

Set the maximum amount you can deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. A waiting period is required to increase a limit.

Time-Out Feature

If you feel you need a short break, take a time-out from 24 hours up to 30 days. During this period your account will be temporarily suspended and no bets can be placed.

Self-Exclusion

If you need a longer break, choose self-exclusion. You can close your account for 6 months, 1 year, or permanently. This decision cannot be changed before the period ends.

Loss Limit

Set in advance the maximum amount you are willing to lose within a given period. Once the limit is reached, betting will automatically stop for that period.

Reality Check

You will receive automatic notifications at set intervals reminding you how long you have been playing. This helps you stay aware of the time you spend.

Age Verification (21+)

solotbaje strictly follows a 21+ age policy. Age is verified at registration. No one under 21 is permitted to play on this platform.

Warning signs of problem gambling

Seek help immediately if you notice these signs

Placing more bets to recover lost money

Repeatedly betting to "chase losses" after losing is a key sign of problem gambling.

Hiding from family and friends

Lying or concealing information from loved ones about the amount you gamble or the time you spend on it.

Spending beyond your set budget

Repeatedly going beyond your own set limits and feeling regret afterward.

Gambling affecting work or studies

Spending excessive time on gambling while neglecting professional or academic responsibilities.

Financial hardship or debt

Borrowing money for gambling, draining savings, or using funds the family depends on.

Anxiety, depression, or irritability

Feeling mentally restless, angry, or frustrated when unable to play.

Practical tips for safe play

Follow these for responsible entertainment

Set your budget in advance: Before each session, decide how much you will spend and stay within that limit.

Set a time limit: Decide in advance how long you will play each day and set an alarm.

Do not make decisions driven by emotion: Avoid playing when you are angry, upset, or under the influence of substances.

Do not treat winning as guaranteed: The outcome of every bet is entirely random — previous results do not influence the next one.

Take regular breaks: Focus fades during long sessions and the risk of poor decisions increases.

Keep balance in your life: Keep gambling as just a small part of your life alongside family, friends, work, and hobbies.

About Self-Exclusion

Self-exclusion is an important decision that you can make for yourself. If you feel gambling is getting out of your control, take action now.

Contact our live chat support and request self-exclusion. Our support team is available 24/7 to assist you in Bengali.

Once self-exclusion is in effect, it cannot be withdrawn before the period ends. This decision is for your protection and the protection of your family.

Contact us to get support

We are always here for you

24/7 Live Chat Support

Chat with us in Bengali at any time, for any question. Our trained support team is also equipped to help with responsible gaming matters.

Email Support

Write to us by email for any responsible gaming request or question. We will handle your message with complete confidentiality.

[email protected]

Protecting your family and loved ones

If you believe a family member is affected by problem gambling, contact us. We can assist regarding their account. Use parental control software to prevent minors from accessing gambling sites.

Frequently Asked Questions

Frequently Asked Questions about Responsible Gaming

After logging in to your account, go to the "Account Settings" section and open the "Responsible Gaming" option. There you can set daily, weekly, and monthly deposit limits. Lowering a limit takes effect immediately, but increasing it requires a 48-hour waiting period. Our live chat support can also assist you with this.

Yes. When you request self-exclusion, any remaining balance in your account will be returned to your registered payment method in accordance with applicable terms. Contact our support team for more details.

No. solotbaje is for players aged 21 and above only. We verify age at registration and may request identity documents at any time. Accounts belonging to underage users will be closed immediately.

A time-out is a short-term break — from 24 hours up to 30 days — after which your account is reactivated automatically. Self-exclusion is a longer-term decision — 6 months, 1 year, or permanent — and cannot be reversed before the period ends. If you notice signs of problem gambling, self-exclusion is the right step.

First, speak with them with empathy. Contact us via live chat or email and we will guide you on the right steps. Seeking professional mental health support can also be helpful when needed.

Yes, completely free. Deposit limits, time-out, self-exclusion, loss limits, and reality checks — all these tools are available at no cost to every registered user. There is no charge for using them.